Please read this page carefully before contact us.
For questions about hotel bookings with Booking.com please see your voucher for the hotels direct contact details. Booking.com have a multilingual call centre with numbers for various countries. Please check their website for details.
For questions about backpacker hostel bookings, your booking confirmation voucher will include full contact details of the hostel.
For questions about Viator Tour bookings, your booking confirmation voucher will include full contact details of the tour operator. You can also email Viator - "support (at) viator.com" for prompt 24/7 support. Check your voucher for the email address. For questions before booking, please use the Customer Care link at the bottom of the relevant tour and use the FAQ and online form. By using the link at on the tour page, tour details will be automatically added into the form.
For questions about GoDo bookings, your booking voucher will include the full contact details of the tour operator. You can contact GoDo here
For questions about RedBalloon bookings, your gift voucher will include the full contact details of the tour operator. You can see the FAQ and contact RedBalloon here.
For questions about real estate property listings, each property listing has contact details for the real estate agent or advertiser. Please use those for all enquiries.
Please note that BCL does not take phone bookings - you need to follow the links and book online. All bookings are processed through the secure online booking systems of the appropriate companies above, sometimes using co-branded websites which include BCL's navigation. You can see the "powered by" logos and check the address bar at the top of your screen (http://...) to see which company you are dealing with. We select reputable companies to provide these services to you. All bookings are processed by the above companies - not by BCL.
The serviced office enquiry system is designed so you can select offices of interest, complete your details and receive full contact and price information immediately in an email report.
Please see BCL Advertising for all commercial advertising before contacting us. Non-profit groups can submit their websites and community events to the relevant city what's on section. (see above)
If you have an enquiry about accommodation or tours, please read the above information before phoning. We do not take hotel and tour bookings over the phone and we are not a tourist information service.
Postal address: PO Box 2140, Strathpine Centre, Qld 4500, Australia.
You can email us on BCL(at)BCL.com.au Note: change the (at) to @
Phone: (07) 3353 8615
We have always been happy for readers to contact us by email, but due to the problems with email viruses on other people's computers sending messages that look like they are from BCL, we have taken our email address off the bottom of each page. Please contact us at the following address and we will try to respond in a timely manner. Due to the volume of emails there may be some delay for general enquiries. Please see BCL Advertising for all commercial advertising before contacting us.
If you are having popups, new pages opening or unexpected redirections, they are likely to be created by adware or spyware on your computer.
|The links below are simple links to social media pages for our site. We don't use them a lot but they are there for those who like that sort of thing.|
BCL on Facebook
BCL Twitter Page
follow us on twitter for newsletters